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Privacy Policy

INTOPS Co., Ltd. (hereinafter referred to as the “Company”) values users’ personal information and complies with Act on the Promotion of Information and Communication Network Use and Information Protection and Personal Information Protection Act.

 

The Company informs you with where and how to use personal information provided by users and what measures are taken for protection of personal information, in this Privacy Policy.
The Company will notify you through the website notice (or individual notice) when the company modifies the privacy policy.



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This policy takes effect on August 14, 2020

Purpose of collection·use

Items to be collected·used

Retention period

Signing up for membership and provision of the service in the website

Signing for membership, provision of the service and information in the website (http://www.hidalab.com)

Name, email address, service usage records, access log, access IP information



1. : Upon withdrawal of membership

2. 1) Records concerning transactions including indications·advertisements, content of contract and fulfillment, etc. in accordance with   Act on the Consumer Protection in Electronic Commerce, Etc.

- Records regarding indications·advertisements: for 6 months

- Records of withdrawal of contracts or subscriptions, payment, supply of goods, etc.: for 5 years

- Records of consumer’s complaint or dispute settlement: for 3 years

2) Retention of communication confirmation data under Article 41 of Protection of Communications Secrets Act

- Computer communication, internet log record materials, materials in which location of access is tracked: for 3 months

Items automatically created and collected in the course of use of the service

Service usage record, access log, access IP information, payment record

Communication confirmation data under Article 41 of Enforcement Decree of Protection of Communications Secrets Act: for 3 months (Protection of Communications Secrets Act)

Utilization for marketing

Name, email address

Upon withdrawal of consent to receive or withdrawal of membership

 

Besides collection mentioned as above, the Company uses Google Analytics, not for collection of personal information, but for identification of preference of service users and enhancement of quality of the service.


■ Procedures and Methods of Destruction of Personal Information

In principle, the Company destroys users’ personal information without delay after the achievement of the purpose of collection and use of personal information.
Procedures and methods of destruction are described as follows.

ο Destruction procedures
Information entered by a member for signing up for membership, etc. will be transferred to separate DB (transferred to separate document cabinet if it is paper) after its purpose has been achieved and will be destroyed after being stored for a certain period of time depending on the retention reasons (refer to retention and usage period) under the Company’s policy and other applicable laws. However, if personal information has to be kept in accordance with applicable laws, it shall be destroyed immediately after the period of retention by using means which prevent any record from being recovered, and in which case, personal information separately stored and managed shall not be used for any purpose other than the retention purpose unless required by law.


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Destruction methods – Personal information stored in electronic files will be destroyed by technical means to prevent any record from being recovered.

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Personal information printed on paper will be shredded with a shredder or destroyed through incineration

■ Disclosure of Personal Information. The Company, in principle, shall not disclose users’ personal information to others.


However, following cases are exceptions: – Users give prior consent to such disclosure – Disclosure is required by laws or an investigative agency requires it in accordance with procedures and methods stipulated in laws for the purpose of investigation ■ A company to which personal information collected is outsourced does not outsource users’ personal information to other companies without consent of users.

If it is required further, the company will notify users of outsourced companies and delegated tasks and will receive prior consent, if necessary. ■ Rights of users and legal proxies and methods to exercise them. Users and legal proxies may inquire or modify personal information of their own or children who are 13 years old or younger, or request withdrawal of membership. To inquire·modify personal information of users or children who are 13 years old or younger, by clicking ‘Modification of personal information’ (or ‘Modification of member information’, etc.), and to withdraw membership (withdraw consent), by clicking ‘Withdrawal of membership’ and then verifying identification, inquiry, modification or withdrawal is available to be made. Or, we will forthwith take actions if you contact a privacy officer in writing or by phone or email. In case you request correction of errors in personal information, the Company will not use or disclose personal information concerned unless such correction is completed.

 

Moreover, in case that false personal information has already been disclosed to a third party, the Company will notify the third party of results of correction immediately to correct such error. The Company processes personal information terminated or deleted upon a request from a user in accordance with “Period of retention and use of personal information collected by INTOPS, Co., Ltd.” and it cannot be accessed or used for any other purposes.


Matters Concerning Installation·Operation and Refusal of Personal Information Auto Collection Devices

The Company does not use a device which collects personal information created automatically in the course of using the internet service including cookies.

■ Services to Handle Complaints Regarding Personal Information

In order to protect users’ personal information and handle complaints regarding personal information, the Company has appointed the department and privacy officer as follows:

Name of privacy officer: Kim, Keun-Ha

Contact number: +82 31-441-4181

Email: hida@hidalab.com

You may report any complaint concerning personal information protection arising in the course of using the Company’s service to the privacy officer or the department in charge.

The Company will provide sufficient answers promptly in response to the matters reported from users.

In case of other reports or consultations regarding infringement of personal information, please contact agencies described as below.

1. Privacy Infringement Center (www.1336.or.kr / 118
without area code)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors’ Office Cyber Crime Investigation Division (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)